E-commerce specialists place particularly high demands on logistics. A reliable partner is therefore essential. Vente-Privée and KNAPP are entering a long-term partnership with the unique combination of the highly dynamic OSR Shuttle and pocket-based matrix sortation.
Vente-privee.com S.A., headquartered in Saint-Denis, close to Paris, runs its internet business as a sales platform in the form of a closed shopping community. In 2014, the company achieved a turnover of 1.7 billion euros with its 1,800 employees. This unique business model poses a considerable challenge, thanks particularly to its original order structure and continuous changes in its range of products. Vente-Privée delivers to 18 million customers in Europe from its online shop. This involves managing tens of thousands of orders with a very low number of items per customer order.
The heart of KNAPP’s e-commerce solution is an OSR Shuttle, which provides the flexibility required by the frequent changes to the range of products as well as error-free picking at the Pick-it-Easy stations. KNAPP covers the task of sorting with transport pockets combined with a hanging goods system. Each pocket has room for all the items that would fit in a shopping bag.
Heimo Robosch, Executive Vice President of KNAPP AG: “We are delighted about the partnership with Vente-Privée,” considering the advantages of the solution: “The batch size can be chosen freely and adapted to optimize order transit time and picking performance. Single items can be retrieved in any sequence; the system then organizes them with an intelligent and very compact sequencing mechanism in the correct sequence of the individual customer orders. At the pack station, we only provide items for picking from the Sorter Pocket that belong to an individual customer order. The next order only arrives once the previous pack order has been completed. In comparison to the previous, manual supply, errors can be reduced drastically. The streamlining of all processes results in a reduction in costs and at the same time, an optimized transit time, which is particularly important to Vente-Privée.”
The prospect of a long-term logistics partnership as well as the unique comprehensive solution swayed the customer. With the combination of the OSR Shuttle and Dürkopp Pocket Sorter for both hanging and flat-packed goods, the KNAPP Group currently offers the best and most successful systems on the market and has reinforced its position as market leader with numerous references. The KNAPP portfolio in terms of the ideal system arrangement and workplace ergonomics, in combination with a future-oriented workplace design, rounds off the KNAPP solution.