KNAPP Switzerland expands subsidiary

KNAPP Logistiksysteme in Switzerland has expanded its subsidiary in Schönbühl. The team working under Managing Director Stefan Güdel looks after around 30 installations in Switzerland, including some of KNAPP’s most important customers such as Migros, Victorinox and Voigt.

KNAPP Logistiksysteme in Switzerland serves customers in the food and retail sectors, such as Fastlog and Victorinox, as well as systems in healthcare and manufacturing. Just recently the team landed a new order from the popular Swiss ecommerce company QoQa. Stefan Güdel heads the KNAPP team in Schönbühl, which is responsible for Customer Service, Sales, installation site management and on-site project management tasks in Switzerland and emphasizes: “Switzerland is an important market for KNAPP as we are working with numerous companies there. With QoQa, another Swiss company, we are delighted to help them navigate their growth trajectory.”

KNAPP’s Customer Service also includes the Resident Business, headed by Stipo Vukovic. The rising demand for automated warehouse solutions and logistics software also means a rising demand for customer service. With a worldwide service network, the intralogistics specialist can reliably provide the assistance their customers need. Experts are available 24/7 to ensure smooth system operation while maintaining peak performance, restoring it quickly in case of problems. Migros Aare, one of the ten regional co-operatives of the Migros Group in Switzerland, is one of our customers who rely on KNAPP personnel specifically trained for the job. A team of Resident Engineers takes care of maintenance and servicing as needed.

Furthermore, KCH works closely with the Customer Service team from KNAPP Smart Solutions in Germany. It produces small parts warehouses like the InduStore, popular with the Swiss watch industry, as well as the Apostore pharmacy solution and measuring and weighing technologies.

Moreover, Stefan Güdel’s team is complemented by the SAP® EWM Extended Warehouse Management (SAP® EWM) team who assist Swiss and other European customers with the direct integration into the SAP® system landscape.

In addition to the expansion of the site in Schönbühl, KNAPP Schweiz is proud to announce their participation in the leading trade fair LOGISTICS & AUTOMATION, which takes place from January 22–23, 2025, in Zurich. At stand ILS 04, the company will present their latest innovations and automation solutions.